Training Modules

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Module 1: Foundation in Hospitality & Tourism (First 3 Months)

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✔ Introduction to Hotel & Tourism Industry

✔ Classification of Hotels, Resorts & Tourism Sectors

✔ Front Office Management – Reservations & Guest Handling

✔ Housekeeping Operations – Room Maintenance & SOPs

✔ Customer Service & Hospitality Etiquette

✔ Introduction to Travel & Tour Operations

✔ Soft Skills: Professional Grooming & Communication

Module 2: Food & Beverage Management & Culinary Arts (Next 3 Months)

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✔ Basics of Food Production & Cooking Techniques

✔ Introduction to Bakery, Confectionery & Pastry Arts

✔ Restaurant & Banquet Service Management

✔ Beverage Studies – Alcoholic & Non-Alcoholic Beverages

✔ Food Safety, Hygiene & Nutrition Standards

✔ Menu Planning & Cost Control

✔ Soft Skills: Teamwork & Leadership in Hospitality

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Module 3: Tourism Business & Hospitality Marketing (Next 3 Months)

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✔ Travel & Tourism Management (Domestic & International)

✔ Hotel & Tourism Sales & Marketing Strategies

✔ Travel Agency & Tour Operator Operations

✔ Event Planning & MICE (Meetings, Incentives, Conferences, Exhibitions)

✔ Digital Marketing for Hospitality & Tourism

✔ Revenue & Cost Management in Hotels & Resorts

✔ Soft Skills: Customer Handling & Conflict Resolution

Module 4: Advanced Hospitality & Industrial Training (Final 3 Months)

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✔ Internship in Hotels/Resorts/Travel Companies

✔ Hospitality Entrepreneurship & Business Development

✔ Hotel Management Software Training (PMS, POS, Inventory)

✔ Crisis Management & Problem-Solving in Hospitality

✔ Sustainable Tourism & Eco-Tourism Trends

✔ Career Development: Resume Building & Interview Skills

✔ Final Project/Assessment & Certification

Additional Certifications & Workshops (Optional but Recommended)

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✔ Barista & Beverage Masterclass

✔ Wine Tasting & Sommelier Training

✔ Hotel Digital Marketing & Social Media Branding

✔ Tour Guiding & Travel Consultancy

✔ Language Training (Basic French/Spanish/German for Hospitality)